Cabin/Room Attendant

Below is the Trade Practical syllabus for the ITI Trade "Cabin/Room Attendant" in English. This hands-on component is tailored to the role’s requirements (e.g., room and cabin maintenance, cleaning, and guest support in hospitality settings like hotels, airlines, railways, or cruise ships). Since "Cabin/Room Attendant" is not a standalone NCVT trade, this syllabus is adapted from related hospitality trades to focus on practical skills development.

Trade Practical Syllabus for ITI Trade "Cabin/Room Attendant"

• Hygiene Practices
  
  • Demonstrate personal hygiene: proper grooming, uniform wearing, and hand washing techniques.
  • Practice sanitizing hands and tools before and after tasks.
  • Maintain cleanliness of work area and storage spaces.
• Equipment Handling
  
  • Operate cleaning tools: brooms, mops, dusters, and brushes for various surfaces.
  • Use equipment: vacuum cleaners for carpets, floor polishers for hard floors, and washing machines for linens.
  • Perform basic maintenance: clean filters, refill solutions, and store equipment safely.
  • Practice safe handling of cleaning chemicals (e.g., diluting disinfectants, avoiding spills).
• Room Preparation
  
  • Make beds: fold sheets with hospital corners, layer blankets, and arrange pillows neatly.
  • Change linens: remove soiled bedding/towels and replace with fresh ones efficiently.
  • Replenish amenities: stock toiletries (soap, shampoo), towels, and other supplies (e.g., water, stationery).
  • Arrange furniture: align chairs, tables, and other items as per standard layout.
• Cleaning Tasks
  
  • Dust surfaces: wipe furniture, windowsills, and fixtures using appropriate cloths.
  • Sweep and mop floors: remove debris and clean hard surfaces to a spotless finish.
  • Polish items: shine mirrors, metal fittings, and wooden surfaces with polish or cleaners.
  • Clean bathrooms: scrub toilets, sinks, showers, and mirrors, ensuring hygiene standards.
  • Empty trash bins and replace liners in rooms/cabins.
• Guest Interaction
  
  • Role-play guest greetings: welcome guests politely and offer assistance.
  • Fulfill requests: provide extra towels, pillows, or refreshments as instructed.
  • Handle lost and found: collect, document, and report items left by guests.
  • Practice complaint resolution: respond calmly to minor guest issues (e.g., dirty room).
• Safety Drills
  
  • Use fire extinguishers: demonstrate operation in a controlled simulation.
  • Follow evacuation procedures: participate in mock drills to exit safely.
  • Apply first aid: bandage minor cuts, treat burns, and perform basic CPR techniques.
  • Identify hazards: check for slippery floors, exposed wires, or unsafe conditions and report them.
• Inspection and Reporting
  
  • Inspect rooms/cabins: check for cleanliness, functionality (e.g., lights, taps), and damages.
  • Report issues: document and inform supervisors about repairs or replacements needed.
  • Use checklists: ensure all tasks meet quality standards before marking a room/cabin ready.
• Project Work
  
  • Prepare a mock room/cabin: clean, set up, and service it from start to finish.
  • Simulate a full shift: handle cleaning, guest requests, and inspection in a timed scenario.
  • Present the setup: showcase the completed room/cabin to demonstrate skills.

This Trade Practical syllabus focuses on developing the hands-on abilities required for a Cabin/Room Attendant, such as cleaning, room setup, and basic guest interaction. It ensures students gain proficiency through real-world simulations, preparing them for roles in hospitality and transport sectors. Let me know if you’d like further refinements or additional details!