iti 12 April 2025

ITI Information Technology Trade Syllabus 

The ITI "Information Technology" trade is a two-year vocational training program under the Craftsman Training Scheme (CTS), governed by the National Council for Vocational Training (NCVT). This course equips trainees with skills in computer hardware maintenance, software installation, networking, and IT support to meet the demands of the IT industry. The syllabus integrates theoretical knowledge, practical IT skills, and employability training to prepare students for roles such as IT technicians, network assistants, computer operators, or technical support staff in IT firms, offices, or as self-employed professionals in IT services.

Course Overview

  • Duration: 2 years (4 semesters, each 6 months)
  • NSQF Level: Level 5
  • Eligibility: Minimum 10th grade pass (or equivalent)
  • Objective: To train individuals in IT fundamentals, hardware troubleshooting, software management, and networking to provide technical support and maintain IT systems effectively.

Detailed Syllabus Breakdown 

1. Trade Theory (Theoretical Knowledge)

Covers foundational concepts in IT, hardware, software, and networking.

  • Semester 1
    • Introduction to Information Technology
      • Overview of IT industry: scope, trends, career opportunities.
      • Role of an IT technician: hardware repair, software support, user assistance.
      • Computer fundamentals: types of computers, components, functions.
    • Computer Hardware Basics
      • Hardware components: CPU, motherboard, RAM, storage devices (HDD, SSD).
      • Peripheral devices: monitors, keyboards, printers, scanners.
      • Power supply: SMPS, UPS, voltage regulation.
    • Operating Systems
      • Types of OS: Windows, Linux, macOS – features, differences.
      • OS installation: formatting, partitioning, bootable drives.
      • File systems: FAT32, NTFS, ext4 – structure, uses.
    • Software Basics
      • Types of software: system, application, utility software.
      • Software installation: drivers, antivirus, productivity tools (MS Office).
      • Troubleshooting software issues: crashes, compatibility errors.
    • Safety and Maintenance
      • Workplace safety: handling electrical components, ESD prevention.
      • Personal hygiene: maintaining clean work areas, tools.
      • Computer maintenance: cleaning hardware, updating software.
    • Basic Networking
      • Networking concepts: LAN, WAN, internet, intranet.
      • Network devices: routers, switches, modems, access points.
      • IP addressing: IPv4, IPv6, subnetting basics.
  • Semester 2
    • Advanced Hardware
      • Motherboard architecture: chipsets, slots, connectors.
      • Storage technologies: RAID, NAS, cloud storage basics.
      • Hardware troubleshooting: diagnosing CPU, RAM, GPU failures.
    • Operating System Administration
      • User management: creating accounts, permissions, passwords.
      • System utilities: task manager, disk management, registry editing.
      • Backup and recovery: data backup tools, system restore points.
    • Software Applications
      • Office suites: MS Word, Excel, PowerPoint – advanced features.
      • Database basics: introduction to DBMS, tables, queries (e.g., MS Access).
      • Open-source software: LibreOffice, GIMP, VLC – installation, use.
    • Networking Fundamentals
      • Network topologies: star, bus, ring – advantages, limitations.
      • Cabling: Ethernet cables (Cat5, Cat6), fiber optics, crimping.
      • Protocols: TCP/IP, HTTP, FTP, DNS – functions, uses.
    • Cybersecurity Basics
      • Threats: viruses, malware, phishing, ransomware.
      • Security tools: firewalls, antivirus, encryption basics.
      • Safe practices: strong passwords, secure browsing, data protection.
  • Semester 3
    • Advanced Networking
      • Network configuration: setting up LAN, Wi-Fi networks.
      • Network troubleshooting: ping, traceroute, diagnosing connectivity issues.
      • Remote access: VPN, Remote Desktop, SSH basics.
    • Server Management
      • Server types: file, web, mail, database servers.
      • Server OS: Windows Server, Linux (Ubuntu, CentOS) – installation, roles.
      • Active Directory: user groups, policies, domain management.
    • Web Technologies
      • HTML/CSS: basics of webpage design, styling.
      • Content Management Systems (CMS): WordPress setup, customization.
      • Web hosting: domain registration, hosting services.
    • Database Management
      • RDBMS: MySQL, MS SQL – table creation, joins, queries.
      • Backup and recovery: database export/import, scheduling backups.
      • Data security: user privileges, encryption for databases.
    • IT Support
      • Helpdesk operations: ticketing systems, user query resolution.
      • Customer service: communicating technical solutions effectively.
      • Documentation: preparing user manuals, troubleshooting guides.
  • Semester 4
    • Cloud Computing Basics
      • Cloud models: IaaS, PaaS, SaaS – examples (AWS, Azure, Google Cloud).
      • Cloud services: storage, virtual machines, backup solutions.
      • Cloud security: access control, data encryption.
    • Advanced Cybersecurity
      • Intrusion detection: monitoring network traffic, logs.
      • Ethical hacking basics: vulnerability scanning, penetration testing tools.
      • Data privacy: GDPR, data protection laws, compliance.
    • IoT and Emerging Technologies
      • Internet of Things (IoT): concepts, applications (smart homes, industry).
      • AI/ML basics: role in IT, automation tools.
      • Blockchain: fundamentals, use cases in IT security.
    • Professional Skills
      • Entrepreneurship: starting an IT service or repair business.
      • Project management: planning IT deployments, timelines, budgets.
      • Industry trends: automation, DevOps, green IT practices.
    • Soft Skills
      • Team collaboration: working with developers, network admins.
      • Time management: handling multiple IT support tasks.
      • Presentation skills: explaining technical concepts to non-technical users.

2. Trade Practical (Hands-On Skills)

Focuses on practical IT operations and technical support.

  • Semester 1
    • Hardware Assembly
      • Assembling a PC: installing CPU, RAM, motherboard, storage.
      • Connecting peripherals: monitors, keyboards, printers.
      • Testing hardware: checking POST, BIOS settings.
    • OS Installation
      • Installing Windows/Linux: creating bootable USBs, partitioning drives.
      • Configuring OS: setting up users, drivers, updates.
      • Troubleshooting OS: resolving boot errors, blue screens.
    • Software Setup
      • Installing applications: MS Office, antivirus, media players.
      • Updating software: applying patches, managing licenses.
      • Removing malware: scanning, cleaning infected systems.
    • Basic Networking
      • Setting up a LAN: connecting computers, configuring IP addresses.
      • Crimping cables: creating straight-through, crossover cables.
      • Testing connectivity: using ping, checking network status.
    • Safety Practices
      • Handling components: using anti-static wristbands, proper grounding.
      • Cleaning hardware: removing dust from CPUs, fans, keyboards.
      • Organizing workspace: maintaining tools, cables neatly.
    • Project Work
      • Building a basic PC setup: assembling, installing OS, and software.
      • Documenting hardware specifications, installation steps.
  • Semester 2
    • Hardware Troubleshooting
      • Diagnosing faults: testing RAM, HDD, power supply with tools.
      • Replacing components: upgrading GPUs, swapping storage drives.
      • Configuring BIOS: adjusting boot order, enabling secure boot.
    • OS Management
      • Managing users: creating accounts, setting permissions in Windows/Linux.
      • Backing up data: using external drives, cloud storage.
      • Restoring systems: recovering data from backups, reinstalling OS.
    • Software Applications
      • Using MS Office: creating documents, spreadsheets, presentations.
      • Setting up databases: creating tables, queries in MS Access.
      • Installing open-source tools: configuring LibreOffice, GIMP.
    • Networking Practice
      • Configuring routers: setting up Wi-Fi, DHCP, port forwarding.
      • Testing networks: checking speed, resolving IP conflicts.
      • Simulating networks: creating small LANs in lab setups.
    • Project Work
      • Setting up a small office network: connecting PCs, printers, internet.
      • Preparing a troubleshooting report for hardware/software issues.
  • Semester 3
    • Advanced Networking
      • Setting up VLANs: configuring switches for network segmentation.
      • Troubleshooting networks: using Wireshark, diagnosing packet loss.
      • Configuring remote access: setting up VPNs, Remote Desktop.
    • Server Setup
      • Installing Windows Server: configuring roles (file server, DHCP).
      • Setting up Linux servers: hosting web servers (Apache, Nginx).
      • Managing users: creating groups, policies in Active Directory.
    • Web Development
      • Creating webpages: writing HTML/CSS for basic sites.
      • Setting up CMS: installing WordPress, adding plugins.
      • Hosting sites: configuring domains, uploading content.
    • Database Operations
      • Managing MySQL: creating databases, running queries.
      • Backing up databases: exporting tables, scheduling backups.
      • Securing databases: setting user roles, encrypting connections.
    • Project Work
      • Deploying a small server: hosting a website, managing users.
      • Documenting network configurations, database setups.
  • Semester 4
    • Cloud Computing
      • Setting up cloud storage: using Google Drive, AWS S3.
      • Creating VMs: deploying virtual machines on Azure/Google Cloud.
      • Managing cloud access: configuring user roles, security policies.
    • Cybersecurity Practice
      • Installing firewalls: configuring rules for network protection.
      • Scanning vulnerabilities: using tools like Nmap, Nessus.
      • Encrypting data: applying AES, SSL for files, websites.
    • IoT and Automation
      • Setting up IoT devices: configuring smart sensors, Raspberry Pi.
      • Automating tasks: writing scripts for backups, monitoring.
      • Testing IoT setups: simulating smart home/office systems.
    • IT Support Simulation
      • Resolving tickets: handling mock user issues (software crashes, network errors).
      • Conducting training: teaching peers basic IT troubleshooting.
      • Preparing reports: documenting support cases, solutions.
    • Project Work
      • Designing an IT infrastructure: network, servers, cloud for a mock office.
      • Presenting a portfolio with setups, security measures, and user guides.

3. Workshop Calculation and Science

Provides mathematical and scientific support for IT tasks.

  • Semester 1
    • Arithmetic: calculating storage sizes, bandwidth, IP ranges.
    • Measurements: estimating cable lengths, server rack spaces.
    • Science: basics of electricity, binary systems, data transmission.
  • Semester 2
    • Calculations: determining network throughput, disk space allocation.
    • Logic: Boolean algebra, troubleshooting flowcharts.
    • Science: semiconductor physics, signal modulation.
  • Semester 3
    • Statistics: analyzing network performance, error rates.
    • Algorithms: basics of sorting, searching for programming.
    • Science: optics for fiber cables, wireless signal propagation.
  • Semester 4
    • Calculations: cloud cost estimation, encryption key lengths.
    • Probability: assessing cybersecurity risks, failure rates.
    • Science: quantum computing basics, IoT sensor mechanics.

4. Engineering Drawing

Focuses on technical drawing for IT setups.

  • Semester 1: Sketching PC layouts, cable connections.
  • Semester 2: Drawing network topologies, server room plans.
  • Semester 3: Designing data center layouts, wiring diagrams.
  • Semester 4: Preparing diagrams for cloud infrastructure, IoT networks.

5. Employability Skills

Enhances job readiness and soft skills.

  • Semester 1
    • Communication skills: explaining technical issues to users.
    • Time management: prioritizing hardware repairs, software updates.
    • Basic IT skills: using helpdesk software, email systems.
  • Semester 2
    • Teamwork: collaborating on network setups, server installations.
    • Problem-solving: diagnosing complex hardware/software issues.
    • Customer service: handling user complaints professionally.
  • Semester 3
    • Leadership: guiding teams in IT deployments, training sessions.
    • Documentation: writing technical reports, user manuals.
    • Ethics: maintaining data privacy, following IT policies.
  • Semester 4
    • Entrepreneurship: planning an IT support or consultancy business.
    • Negotiation: discussing contracts with vendors, clients.
    • Presentation skills: showcasing IT solutions to stakeholders.

Assessment and Certification

  • Examinations: Conducted semester-wise with theoretical and practical components.
  • Certification: Successful candidates receive the National Trade Certificate (NTC) from NCVT, recognized nationally and internationally.
  • Evaluation: Based on hardware skills, software proficiency, networking knowledge, and project work.

Career Opportunities

  • Employment: IT technician, network assistant, computer operator, technical support staff in IT firms, offices, or data centers.
  • Self-Employment: Starting an IT repair shop, networking service, or freelance IT support.
  • Further Studies: Diploma in Computer Engineering, BCA, or certifications like CCNA, CompTIA.

Note

  • This syllabus aligns with the latest NCVT guidelines and may vary slightly based on institutional or state-specific requirements.
  • For the most current version, refer to the Directorate General of Training (DGT) or consult your local ITI.

Trade Type

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