iti 17 April 2025

ITI Tourist Guide Syllabus (English)

Course Overview

Trade Name: Tourist Guide
Duration: 1 Year (2 Semesters)
NSQF Level: Level 4
Eligibility: 10th Grade Pass with English as a subject
Objective: To train candidates in guiding tourists, providing cultural and historical information, and managing tours, preparing them for roles as tourist guides, travel escorts, or self-employment in travel and tourism services.
Certification: National Trade Certificate (NTC) by NCVT

Trade Theory

Introduction to Tourism: Role of a tourist guide, types of tourism (cultural, adventure, eco-tourism), tourism industry overview.
Safety Practices: First aid, handling emergencies, ensuring tourist safety, crowd management.
Indian Geography: Major tourist destinations, heritage sites, natural attractions, climate variations.
Indian History and Culture: Ancient civilizations, medieval history, modern India, cultural diversity (festivals, cuisine, arts).
Communication Skills: Effective English speaking, body language, cross-cultural etiquette.
Tour Planning: Itinerary preparation, transport coordination, accommodation basics.
Customer Service: Understanding tourist needs, handling queries, building rapport.

Trade Practical

Safety Drills: Practicing first aid, conducting mock emergency evacuations, using safety kits.
Communication Practice: Role-playing guest interactions, delivering welcome speeches in English.
Site Familiarization: Visiting local heritage sites, noting key features (architecture, history).
Itinerary Drafting: Preparing sample tour plans for 1-3 day trips, including timelines.
Guiding Skills: Conducting mock tours, explaining historical facts, managing group dynamics.
Customer Interaction: Simulating query resolution, assisting tourists with travel logistics.
Project Work: Design a 2-day tour itinerary for a local tourist site, present a guided tour narrative.

Hours: Theory: 160 hours | Practical: 240 hours

Trade Theory

Advanced Tourism Concepts: Sustainable tourism, global tourism trends, role of UNESCO sites.
Indian Art and Architecture: Temples, forts, colonial buildings, modern landmarks.
Travel Management: Budgeting tours, visa/passport guidance, handling cancellations.
Language Enhancement: Advanced English for storytelling, basic phrases in foreign languages (e.g., French, Spanish).
Environmental Awareness: Wildlife sanctuaries, eco-friendly practices, conservation efforts.
Entrepreneurship: Starting a tour guide business, marketing tourism services, online platforms.
Technology in Tourism: Using GPS, travel apps, social media for tour promotion.

Trade Practical

Advanced Guiding: Leading full-day mock tours, narrating detailed historical/cultural stories.
Travel Coordination: Booking transport/accommodation for mock tours, managing schedules.
Language Practice: Delivering tour commentary in English, practicing basic foreign phrases.
Eco-Tourism Tasks: Conducting nature trail tours, explaining conservation practices.
Digital Tools: Using travel apps for navigation, creating social media posts for tours.
Customer Handling: Resolving complex tourist complaints, upselling tour packages.
Project Work: Organize and lead a 3-day mock tour for a group, including itinerary, narration, and logistics.

Hours: Theory: 160 hours | Practical: 240 hours

Workshop Calculation and Science
- Calculations: Tour budgeting, distance/time calculations, currency conversion.
- Science: Weather impacts on tourism, environmental science basics.
- Hours: 80 hours/year
Engineering Drawing
- Drawings: Site maps, tour route plans, layout of heritage sites.
- Hours: 80 hours/year
Employability Skills
- Communication: Professional English for tourists, multilingual greetings, group coordination.
- IT Literacy: Online booking systems, GPS tools, social media marketing.
- Soft Skills: Time management, stress handling, resume writing, interview preparation.
- Hours: 60 hours/year