Office Management (Integrated Steel Plant) Apprenticeship Course Syllabus

Course Title

Office Management (Integrated Steel Plant) Apprenticeship Course

Course Code

FMOMISP101

Description

This course, under the Flexible Memorandum of Understanding (Flexi-MoU) Scheme within the Apprenticeship Training Scheme (ATS), provides specialized training for office management professionals in integrated steel plants. It focuses on managing administrative operations, including documentation, production scheduling, logistics coordination, and data management using ERP systems. Apprentices will gain hands-on experience in maintaining records, ensuring compliance with safety regulations, and supporting plant operations, preparing them for roles in administrative offices of steel manufacturing facilities. The course emphasizes efficiency and safety in high-risk industrial environments and aligns with the National Apprenticeship Promotion Scheme (NAPS) and the Apprentices Act, 1961.

Objectives

• Manage administrative tasks, including production records, inventory tracking, and logistics coordination, specific to steel plant operations.
• Use ERP systems (e.g., SAP) and office software (e.g., Microsoft Office) for data management and reporting.
• Ensure compliance with safety, environmental, and BIS (Bureau of Indian Standards) regulations in administrative processes.
• Coordinate with production, maintenance, and logistics teams to support seamless plant operations.

Duration

6 months (2 weeks basic training, 5 months on-the-job training)

Schedule

The course spans 6 months, combining basic training and on-the-job practical training as per Flexi-MoU guidelines. Each phase focuses on specific skills essential for office management in integrated steel plants. Below is the detailed breakdown:

Weeks 1-2: Basic Training

Introduction to office management in steel plants, workplace safety, and administrative practices. Overview of steel plant operations (furnaces, rolling mills, logistics), ERP systems (e.g., SAP), and office software (Microsoft Office, document management systems). Training on personal protective equipment (PPE) and safety protocols for administrative staff in industrial environments.

Month 1: Documentation and Record Keeping

Learning to manage production records, maintenance logs, and inventory documents. Training on creating and maintaining digital and physical filing systems, including compliance with BIS and safety reporting standards.

Month 2: ERP and Data Management

Using ERP systems for inventory tracking, production scheduling, and procurement processes. Training on data entry, report generation, and basic analytics for operational efficiency.

Month 3: Logistics and Coordination

Coordinating material logistics, including scheduling deliveries of raw materials (e.g., iron ore, coal) and finished products (e.g., steel coils). Training on communication with production, maintenance, and transport teams.

Month 4: Safety and Compliance

Managing safety documentation, including incident reports and safety audit records. Training on ensuring compliance with BIS, environmental regulations, and steel plant safety protocols in administrative tasks.

Month 5: Office Operations and Customer Service

Handling office operations, such as correspondence, scheduling meetings, and managing visitor logs. Training on professional communication and customer service for internal stakeholders (e.g., plant managers) and external vendors.

Month 6: Final Project and Assessment

Completion of a comprehensive office management project (e.g., creating a production schedule and inventory report using ERP software) and preparation for joint ITP-DGT assessment.

Assessment Methods

Apprentice performance is evaluated through a combination of practical, theoretical, and participatory components, preparing them for the Certificate of Proficiency:

• Practical Assessments: 50% (documentation, ERP tasks, coordination activities)
• Project Work: 30% (complete administrative task or report)
• Theoretical Tests: 15% (office management principles, safety regulations)
• Attendance and Participation: 5%

Instructor

Industry Expert (designated by ITP, e.g., steel plant administrative manager or HR supervisor)

Language

Available in: English

Status

Published

Additional Notes

Apprentices must be at least 18 years old (due to industrial environments) and meet the minimum educational qualification (typically 12th grade passed or equivalent, preferably with basic computer literacy, as per ITP requirements). The course includes 20-25% basic training and 75-80% on-the-job training, with a stipend as per NAPS guidelines (e.g., Rs. 7700 per month for one-year ITI trade passed apprentices or Rs. 8000 for diploma holders, as per Gazette notification dated 25th September 2019). The government reimburses 25% of the stipend (up to Rs. 1500/month) to the ITP. Successful completion leads to a Certificate of Proficiency, recognized for employment in steel manufacturing and related industries. The training emphasizes efficiency, safety, and compliance with BIS and steel industry standards, addressing the demand for skilled office management professionals in India’s integrated steel plants, with the steel industry producing 128.85 million tonnes of crude steel in FY24. For specific ITP curriculum details, contact the Apprenticeship Training Portal (www.apprenticeshipindia.gov.in). This syllabus can be adapted for posting on vocational training websites like https://mmiti.in or https://iti.today, aligning with your previous requests for trade syllabi (e.g., Electrician, Fitter/Grinder/Machinist (Integrated Steel Plant/OF), Light Vehicle Operator) and your focus on enhancing MM Private ITI’s offerings in Kasganj. Your earlier interest in the CITS syllabus for Office Management (April 16, 2025) and "Workshop Calculation and Science" (March 25, 2025) suggests a focus on both technical and administrative education, and this syllabus incorporates basic administrative calculations (e.g., inventory counts, scheduling metrics) to align with that interest. Note that, based on your mention of Pacific Private ITI on March 22, 2025, which may lack official NCVT recognition, this syllabus is designed for verified Flexi-MoU programs to ensure credibility for MM Private ITI.